|Terms And Conditions|
|About Us Established in 1985 and Based in Bookham Surrey End Design have supplied the Computer and Broadcast industries for 25 years. We are totally dedicated to your satisfaction. If you have any suggestions or comments please email us at firstname.lastname@example.org. or telephone 01372 458080|
|Making A Purchase Making a purchase could not be easier. Just browse the pages of our Catalogue, select the items you wish to order and proceed to the checkout. |
At the Checkout you have the option to pay by credit card, cheque, BACS or credit Account.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via telephone (01372 458080), fax (01372 450592) , the postal service (address below) or securely over the Internet.
|Delivery Schedule As soon as your order is recieved it is processed and if processed before 16.00 (UK time) it is despatched the same day by your chosen method. Deliveries to places outside the UK take between 3-5 days. If for any reason an item is not in stock, then we will mail you with a revised delivery time and give you the opportunity to cancel the order.|
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges For orders made from the UK or the European Union, 20% VAT is added. If you are registered for VAT in an EU member country then you must give us a valid VAT number to be exempt. Orders from all other countries are VAT free. |
|Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
|Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. Most manufacturers offer a guarantee of between 1 - 5 years on their products. This does not affect your statutory rights as a consumer.|
|Reaching Us If you need to reach us, please email us at email@example.com, alternatively, you can call on 01372 458080 (International +44 <phone without first zero>) or fax us on 01372 450592 or write to us at Unit 37 Bookham Industrial Park, Church Road, Bookham, Leatherhead, Surrey KT23 3EU.|